"Welcome to ThinqNxt — smart. bold. digital." 
Thinqnxt is an education website template. You can customize all.
Get started with role-based learning that mirrors real-world tech environments. Choose a role that aligns with your interests and build project-ready skills from day one.
First-level support—password resets, software installations, ticket logging, basic troubleshooting.
Handles escalations from Tier 1; installs/configures specialized software and solves workstation issues.
Provides remote assistance via phone/remote-access tools; documents known issues in knowledge base.
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